A commitment to an exceptional customer experience and a firm belief in doing the right thing is nothing new to us at Brookfield Residential. From the moment you choose your homesite to the moment you get your keys (and even after you’ve moved in), we work hard to ensure we’re meeting the needs of you and your family.
Buying a home is an important and exciting event, and deserves to be enjoyed. We know there’s a lot to keep track of when you’re planning a move: setting up utilities, changing your address, and finding movers, just to name a few. To help you focus on the celebration of this milestone, we offer complimentary concierge services dedicated to meet transition needs and provide homeowners with all the knowledge and resources they need to make their move as smooth as possible.
Brookfield Residential Concierge, powered by Virtuo, provides important reminders, helpful tips, and key information to homeowners throughout the moving process. They’re your trusted guide anytime you need support and ensure your move-in is seamless and easy.
How do they help our homeowners? Check it out:
Our interactive Brookfield Residential App allows you to instantly access essential information about your new home with just the tap of a finger. From keeping up with the construction process, to accessing your ratified contract, this will be your hub for all things home. You can also log in to the Brookfield Residential Concierge, powered by Virtuo, customer portal through the app.
Our New Home Concierge team will arrange utility service at your new home and disconnection from your previous residence.
To help coordinate the flow and space for your moving truck, it’s important to notify your New Home Concierge and HOA of your planned move.
We’ve built a network of trusted and vetted moving pros, used previously by our homeowners with great feedback. We’re happy to connect you with them for a free quote.
We provide a complimentary starter kit of cardboard moving boxes, which we’ll deliver to your home for added convenience.
We’ll help you change your address with the DMV and forward your mail to ensure a smooth transition.
We’ve partnered with C&R Systems to deliver you the best in smart home technology with myCommand. Our team will help you prepare for your appointment with C&R where they’ll guide you through your smart devices and ensure everything is working smoothly.
We proudly offer our New Home Concierge services for all of our communities throughout Southern California. Explore where we build and connect with our sales team when you’re ready to learn more. We’ll be expecting you!