How would you describe the culture of Brookfield?

There are a number of things, that once blended together, produce the culture of a company. Everything probably starts with the customer service focus. Our job is to make the lives of the residents in your building better and every task of every employee is designed to make that happen. Brookfield has a small company mentality that supports that endeavour.

Brookfield employees are made to feel part of a family with a strong support network, recognition and training. Our employees are loyal to us and the access to resources gives them a confidence level and a pride from knowing we can tackle any problem presented to us. They are working for a company that has an outstanding reputation in the industry and that has a focus on providing a quality service and a quality career for them.

Our company is committed as one that creates a true sense of partnership with its Boards and residents. Most Directors have a high sense of responsibility to the building. Brookfield shares that sense of responsibility. We have managed some of the finest addresses in the GTA for over 25 years and have worked well with hundreds of Directors that have been elected during our tenure. We spend time with our Boards creating a commonality of purpose and creating a vision and strategies to achieve that vision.

Brookfield has a good understanding of its agency relationship with its Corporations. We are subject to the overall direction of directors acting collectively as a board and we recognize what our day to day responsibilities are and when we need Board input and authority. We also recognize that Boards are dependent on us. A good management company should not be afraid to make recommendations to you and give you the benefits of its experience elsewhere. Boards need full, accurate and timely information in order to make proper decisions.

Brookfield Residential is owned by Brookfield Properties Corporation, a publicly traded company. The business ethics, reputation and focus on integrity start at the top and are fully integrated into our operation. Trust is the medium through which all information flows. Our Boards trust us, respect us and rely on us and we feel the same way about our Boards.

Unequalled experience, a focus on customer service, attention to individual needs, a family feeling, a confident and loyal employee base, an ability to partner closely with our clients, an understanding of our role and a high level of integrity and trusteeship are the ingredients that form the culture of Brookfield.

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