When Brookfield starts to manage our building, will it replace all of our contractors?

The short answer is no. Much of our approach will be determined by the Board’s satisfaction with existing contractors and our assessment of the value they provide. If a company is under contract to the Corporation, we will work with that contractor and supervise that contract. When the contract is up for renewal, we will ensure the specifications for the contract reflect the wishes of the Board and then tender those specifications to companies we believe are capable of fulfilling the agreement. That process often includes your current contractor. Results of the tender process are presented in a report to the Board and the Board and the Manager jointly decide which company will provide the best value.

Brookfield is more concerned with the process of selecting a contractor and the value they will deliver than who is selected. Specifications need to be established first. Qualified suppliers will be suggested to you. Tenders are compared on an “apples to apples” basis and the result is a carefully costed out service that will produce the best value. The contractor will sign a Brookfield standard form of contract to ensure that the interests of the Corporation are protected.

The setting of a good specification for the desired service is the key to this process. It acts as the benchmark against which performance can be measured and also defines for everyone, including your residents, the service that is delivered for the common charges being spent.